UK DELIVERY ONLY

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Delivery Information

Easter Opening Times

 

We are closed for Easter on the 2nd, 5th and 6th April. All orders received during this period will be processed and disptached after we return. 

 

Our Delivery Service

 

Goods are despatched to the address in your contact details. We aim to despatch goods within 7 - 10 working days for items available and in stock. (Items will not be dispatched at weekends or National holidays) We normally aim to fulfil all contracts within 30 days (unless we agree otherwise with you at or subsequent to accepting your order) however delays beyond our control may occur. If this occurs with your order, we will let you know.

 

International Delivery: TEMPORARILY SUSPENDED.

 

Delivery Disruptions

Due to the UK lockdown we have been forced to extend our delivery lead times. Whilst we endeavour to dispatch all items that are in stock on time, we are reliant on our couriers to deliver parcels within the recommended timeline. 

UK deliveries are made by Royal Mail and we are experiencing additional delays

 

Our international deliveries are temporarily suspended.

 

Postage and Packaging Charges

 

UK: £3.99 Royal Mail Tracked Delivery for parcels below 2kg. DPD Standard Next Day Delivery for parcels over 2kg after date of dispatch. Rates are specified at checkout on shopping cart.

The delivery charge will be automatically calculated at the checkout page and added to your order total. This delivery charge covers the entire order regardless of how many products are comprised in your order. If you wish your order to be sent to an address which is different from the address on your contact details, please enter these details accordingly.

When your parcel arrives, you must check the contents against the Advice Note. If there is any discrepancy, please call Customer Services on +44 (0) 1746 861 236 immediately or use the contact us page to notify us by email, giving full details.

All sales and all deliveries are subject to the availability of goods.

We use Royal Mail, DPD and UPS as our couriers and all items are sent tracked.

Please note that while items sent by Royal Mail usually arrive within 1-3 days, Royal Mail stipulate that only items still not delivered after 15 working days can be officially classified as lost. Manuscript will make every effort to deliver within the time stated but we will not be liable for any loss caused to you by late delivery. The above does affect your statutory rights as a consumer.

International Delivery: TEMPORARILY SUSPENDED.