At Manuscript we strive to provide customers with on-going care and support in relation to our products.
Where possible we aim to supply our products with detailed packaging that directs you through the set up and maintenance of our products, from Fountain pens to Wax guns. However if you still require further assistance please take a look at our Care and FAQ pages.
At Manuscript we are committed to the on-going improvement of our products and services. We have very stringent customer complaint procedures in place and will aim to investigate and rectify issues that our customers may have experienced in relation to Manuscript Pen Company Ltd.
If you have a query or would like to make a complaint please contact us. A member of the Manuscript team will investigate your concern and will be in contact with you within 2-3 working days.