Privacy Policy

PRIVACY POLICY – MANUSCRIPT PEN CO LTD (“Manuscript”)

YOUR PRIVACY

Protecting the security and privacy of your personal information is important to Manuscript and to the way we conduct our business in compliance with laws on privacy, data protection and data security. We at Manuscript are also shoppers and customers, so we understand how important privacy and security is. We hope this policy will help you understand what information we may collect, how we use and safeguard that information and with whom we may share it.

Before anyone submits information they must accept that the internet is not secure and that this may pose a risk to the integrity of information they provide. Accordingly, Manuscript accepts no legal responsibility for any loss or misuse of the data that may occur while the data is in transmission.

PERSONAL INFORMATION

Through our website, Manuscript will not collect any personally-identifiable information about you (e.g., your name, address, telephone number or e-mail address), unless you voluntarily choose to provide it to us (e.g., by registration, or signing up for newsletters or competitions).

By providing us with personal information, you consent to the use of it as set out in this policy. We usually use it to respond to your enquiry, process your order or provide you access to specific account information and also, subject to your wishes about receipt of marketing communications, to support our customer relationship with you.

We may also use Personal information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity – a credit check is not performed and your credit rating is unaffected.

We may store and process personal information to better understand your business needs and how we can improve our products and services; or

We may use personal information to contact you about any Manuscript offers that we think you may be interested in or to conduct online surveys to understand better our customers’ needs.

If you choose not to have your personal information used to support our customer relationship by receiving marketing communications, we will respect your choice.

You can choose to opt out of marketing communications at any time in the “My Account” section of our website.

We do not store credit card details nor do we share customer details with any third parties except for the purpose of processing orders (eg. Couriers, Payment Processing) unless you give us permission to do so, or we are obliged or permitted by law to disclose them.

We do not now (and do not intend to) sell, rent or otherwise market your personal information to third parties.

Visitors are requested to log in and keep their own Personal Information, such as name, address, email, billing information etc up to date

COOKIES AND NON PERSONAL INFORMATION

When you access our website, we may automatically (i.e., not by registration) collect information that is not personally-identifiable (e.g., type of Internet browser and computer operating system used; domain name of the website from which you came; number of visits, average time spent, pages viewed). We may use this information to measure the use of this Website and improve its content..

If you do not wish for us to use cookies when you use this Website please change your Internet browser settings to not accept cookies. You can find out how to do this via a search engine or the help tab on your browser. Please note that cookies allow you to take full advantage of the services we provide through this Website including checkout functionality and so we recommend that you leave them turned on.